
Education
Our custom research packs help our clients and their
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families better understand their diagnosis and the choices available to them at each stage of their health journey.Our Medical Navigators are extensively trained to find reliable information about your condition and the choices available to you, saving you time and relieving stress and uncertainty.
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Navigation
Our trained patient advocates help our clients understand
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the myriad of choices they face and how to make informed decisions for their care.We are totally impartial and will only ever present you with facts about your choices – leaving you free to decide without being concerned about self-interest or bias.
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Administration
Navigating a health journey involves a great deal of time-consuming administration.
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The Holding Your Hand team can take care of all aspects of appointment booking and management. Our administrative support relieves you of the frustration of making repeated calls, saving you time to spend on the things that matter most.
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Stephanie, Oxford
“I am nearly 42 years old and have been advised by my doctor that as I haven’t got pregnant I should go for IVF in the New Year. This to me was a big decision to make with little knowledge of what direction to go in. I was given a list of hospitals to call about fertility treatment but was really unsure of how to progress things. I heard about Holding Your Hand and after speaking with a Medical Navigator she arranged a consultation for me. She also helped me prepare for my initial consultation and has done a conference call with me to my health insurance company. I am so thankful to Holding Your Hand for getting me started so promptly on my IVF journey. Holding You Hand has relieved me from so much unnecessary stress. It is impossible to remember everything and take everything in during a consultation so I found it incredibly reassuring to have somebody who understands medical terms and can later explain any queries I may have about what was said during the consultation. Thank you so much”
Judy, Devon
“I contacted Holding Your Hand when my husband John was diagnosed with pancreatic cancer. I was able to discuss my fears and anxieties with the Medical Navigator, knowing that she would give me honest and thoughtful advice. We spoke about things I couldn’t or wouldn’t discuss with anyone else, and our conversations convinced me that I was doing everything possible to support John. She spoke of possible treatments in a realistic and sympathetic manner. At times like this, you need every bit of help going. To know that you have asked all the right questions and explored all possible avenues can give you some much-needed peace of mind. I cannot recommend Holding Your Hand enough and I will be forever in their debt”
Priya, London
“Getting the diagnosis of my father-in-law’s cancer was a major shock to us all. Sadly, his condition was very advanced but we all wanted him to fight it fully if he chose to. When he expressed the desire to try chemotherapy we fully supported him. We contacted Holding Your Hand for guidance on how to get him onto a chemotherapy trial. The Medical Navigator explained the process, the options, the centers of choice and had a great ability to counsel my husband and my mother-in-law through this awful and traumatic time. In the end, even though we lost my father-in-law to this awful cancer, we knew he passed away having put up a strong fight – in just the way his character determined. The Holding Your Hand Medical Navigator was our reference point at many junctures and knowing we could speak with her when we needed was a great reassurance”